With “koro-chan hospitality” and the importance of customer relationship in mind, we endeavor to create our tea with heart.
The omotenashi heart
"Omotenashi" means hospitable, or being mindful of not asking anything in return. To be omotenashi is to be heartwarming and considerate to other people, treating them like what you will do to your family. At the core of Japanese tea culture, the concept of "an omotenashi heart" exists.